Trust
Trust is earned in writing
The documents and commitments that matter to a dealership deciding where its data lives.
Data processing agreement
A DPA that says what it means: your dealership data is processed for you, not mined. Request a signed copy at hello@flashfender.com.
Sub-processors
The short list of services that touch dealership data (hosting, email delivery, vehicle history) is published here, and we commit to notifying dealers when it changes.
Security contact
Responsible disclosure: security@flashfender.com. We acknowledge reports within 5 business days.
Breach commitment
If a breach affects dealership data, we notify affected dealers without undue delay and publish a summary — no fine print, no “best efforts” language.
Your data, always
Dealership data belongs to the dealership. Full export, webhooks and an open API shipped in Tier 1 so portability is a feature, not a request form.
Your data stays yours — in writing
Export, open API and webhooks ship today. Soft-lock, not cliff, from day one.